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Last updated: 2024
Welcome to Blackpixel products We appreciate your trust in our products. This Refund and Return Policy outlines our commitment to ensuring your satisfaction with your purchase.
1. Refund Policy
We strive to provide high-quality products, and if you are not completely satisfied with your purchase, we offer a 7 days return policy.
Eligibility for Refund
To be eligible for a refund, the following conditions must be met:
- The product must be in its original condition.
- The product must be returned within 10 days from the date of purchase.
Refund Process
- Contact Us: Reach out to our customer support team at info@blackpixelproducts.com to initiate the refund process.
- Return Authorization: You will be provided with a Return Authorization number and instructions on how to return the product.
- Return Shipment: Ship the product back to us in its original packaging, including the Return Authorization number.
- Refund Processing: Once we receive the returned product, we will inspect it and process the refund within 10 days.
2. Return Policy
Product Exchange
If you receive a defective or damaged product, please contact us immediately at info@blackpixelproducts.com to arrange for an exchange.
Cancellation Policy
You may cancel an order within 24 hours of placing it, provided it has not been shipped. Contact us at info@blackpixelproducts.com for cancellations.
3. Exclusions
This policy does not cover:
- Products damaged after receipt due to misuse or neglect.
- Products with missing parts or components.
4. Contact Us
If you have any questions or concerns regarding our Refund and Return Policy, please contact us at info@blackpixelproducts.com.
Thank you for choosing BLACK PIXEL products!
BLACK PIXEL products
Townhall, Coimbatore,Tamilnadu, India 641001
info@blackpixelproducts.com
+91 63859 21112
+91 63852 21112