BLACKPIXEL Products OPC Private Limited Last updated: July 13, 2026
1. Who We Are
BLACKPIXEL Products OPC Private Limited (“BLACKPIXEL”, “we”, “us”, or “our”) is a company incorporated under the Companies Act, 2013, with its registered office in Coimbatore, Tamil Nadu, India.
We operate the website blackpixel.in and sell professional camera accessories, drone gear, green screens, studio equipment, and related products.
For any privacy-related queries, contact us at: Email: info@blackpixelproducts.com Address: BLACKPIXEL Products OPC Private Limited, Coimbatore, Tamil Nadu — 641 001, India
2. What Information We Collect
2.1 Information You Give Us
When you place an order, create an account, contact us, or sign up for our newsletter, we collect:
- Full name — to process and address your order
- Email address — for order confirmation, shipping updates, and support
- Phone number — for delivery coordination and order-related communication
- Delivery address — to ship your order to the correct location
- Payment information — processed securely by Razorpay; we never store your card or UPI details on our servers
- Order history — items purchased, amounts paid, and delivery status
2.2 Information Collected Automatically
When you visit blackpixel.in, we automatically collect:
- IP address and browser type — for security and fraud prevention
- Pages visited and time spent — to understand how our website is used
- Device information — operating system, screen size, and referring URL
- Cookies and similar tracking technologies — see Section 7 below
2.3 Information from Third Parties
We may receive information about you from:
- Razorpay — payment status and transaction references
- Shiprocket / delivery partners — shipping and delivery updates
- Amazon India / Flipkart — if you contact us after a marketplace purchase
- Google Analytics — anonymised website usage data
3. How We Use Your Information
We use the information we collect for the following purposes:
| Purpose | Legal Basis |
|---|---|
| Processing and fulfilling your orders | Performance of contract |
| Sending order confirmations and shipping updates | Performance of contract |
| Responding to your customer support queries | Legitimate interest |
| Sending promotional emails and offers (with your consent) | Consent |
| Improving our website and product range | Legitimate interest |
| Fraud detection and prevention | Legitimate interest / legal obligation |
| Complying with legal and tax obligations (GST, IT Act) | Legal obligation |
| Running our dealer registration programme | Legitimate interest |
We do not use your personal information for automated decision-making or profiling.
4. How We Share Your Information
We do not sell, rent, or trade your personal information to any third party for marketing purposes.
We share your information only with trusted service providers who help us operate our business:
Razorpay Software Pvt. Ltd. Payment processing — UPI, Credit/Debit Cards, Net Banking Privacy Policy: razorpay.com/privacy
Shiprocket / Delhivery / DTDC / Blue Dart Shipping and delivery of your orders Your name, phone number, and delivery address are shared for courier dispatch only.
Google LLC Google Analytics (anonymised website usage) and Google Workspace (email) Privacy Policy: policies.google.com/privacy
WooCommerce / Automattic Our e-commerce platform that powers blackpixel.in Privacy Policy: automattic.com/privacy
Hostinger Web hosting provider for blackpixel.in Privacy Policy: hostinger.in/privacy-policy
We may also disclose your information if required to do so by law, court order, or government authority under Indian law, including the Information Technology Act, 2000 and the Consumer Protection Act, 2019.
5. Data Retention
We retain your personal data for as long as is necessary for the purposes described in this policy:
- Order data — 7 years (required for GST and tax compliance under Indian law)
- Account information — until you request deletion or close your account
- Newsletter subscription — until you unsubscribe
- Support communications — 2 years from the date of last contact
- Website analytics — 26 months (Google Analytics default)
After the retention period, your data is securely deleted or anonymised.
6. Your Rights
Under the Information Technology (Amendment) Act, 2008 and applicable Indian data protection regulations, you have the following rights:
Right to Access You can request a copy of the personal information we hold about you at any time.
Right to Correction If any information we hold is inaccurate or incomplete, you can ask us to correct it.
Right to Deletion You can request that we delete your personal data. We will comply unless we are required to retain it for legal or tax purposes.
Right to Withdraw Consent If you have given consent for marketing emails, you can withdraw it at any time by clicking “Unsubscribe” in any email we send, or by emailing info@blackpixelproducts.com.
Right to Object You can object to our processing of your data for direct marketing purposes at any time.
Right to Data Portability You can request your personal data in a structured, commonly used format.
To exercise any of these rights, email us at info@blackpixelproducts.com with the subject line “Privacy Request — [Your Name]”. We will respond within 30 days.
7. Cookies
Cookies are small text files stored on your device when you visit a website. blackpixel.in uses the following cookies:
Essential Cookies Required for the website to function. These include your shopping cart session, login state, and security tokens. These cannot be disabled.
Analytics Cookies Google Analytics uses cookies to collect anonymised data about how visitors use our website — pages viewed, time spent, and traffic sources. This helps us improve the site. You can opt out of Google Analytics here: tools.google.com/dlpage/gaoptout
Marketing Cookies If you have visited our Amazon or Flipkart listings, those platforms may set their own cookies. We do not control third-party platform cookies.
WooCommerce Cookies Used to remember your cart contents, recently viewed products, and checkout progress.
You can control cookies through your browser settings. Disabling essential cookies may affect the checkout process.
8. Payment Security
All payments on blackpixel.in are processed by Razorpay, a PCI DSS Level 1 compliant payment gateway. We never see, store, or process your card number, CVV, UPI PIN, or net banking credentials. All payment data is encrypted using industry-standard SSL (TLS 1.2+) technology.
For cash-on-delivery (COD) orders, we share your name, address, and order details with our delivery partner only.
9. Children’s Privacy
Our website and products are not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us at info@blackpixelproducts.com and we will delete it immediately.
10. Links to Other Websites
blackpixel.in may contain links to external websites including Amazon India, Flipkart, YouTube, and Instagram. Once you leave our website, we are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing any personal information.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business, technology, or legal requirements. When we make significant changes, we will:
- Update the “Last updated” date at the top of this page
- Display a notice on blackpixel.in for 30 days after the change
- Send an email notification to registered account holders if the change materially affects how we use your data
Your continued use of blackpixel.in after any changes constitutes your acceptance of the updated policy.
12. Governing Law
This Privacy Policy is governed by the laws of India, including the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Consumer Protection Act, 2019.
Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts in Coimbatore, Tamil Nadu, India.
13. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal data, please contact us:
BLACKPIXEL Products OPC Private Limited Coimbatore, Tamil Nadu — 641 001, India
Email: info@blackpixelproducts.com Website: https://blackpixel.in Support hours: Monday to Saturday, 10:00 AM – 6:00 PM IST
We aim to respond to all privacy-related queries within 5 business days.